Pearl Abyss has addressed the future of Crimson Desert’s Intel Arc GPU support, after it was discovered the hardware wasn’t compatible at launch.
In a statement released on official Crimson Desert social media accounts, it explained, “We are currently working on compatibility and optimization support so that Crimson Desert can also be enjoyed on Intel Arc GPU systems. We are preparing to provide a smooth and stable gameplay experience, and we ask for your patience until the support update becomes available.
“We apologise for any confusion our FAQ wording from several hours ago regarding playability on Intel Arc GPUs may have caused. Please regard this as our latest official news on the subject. Thank you.”
This message comes after Intel released its own statement to Eurogamer and other outlets, explaining it had offered Pearl Abyss assistance in getting Crimson Desert working on Intel GPUs during development. Here’s the company’s statement in full:
“We’re aware that Crimson Desert currently doesn’t launch on systems with Intel GPUs and we’re hugely disappointed that players using Intel graphics hardware can’t jump into the world of Pywel at launch.
“Getting games running smoothly is always a partnership between developers and hardware makers. Over the past several years, we’ve reached out to Pearl Abyss many times to help test, validate, and optimise support for Intel graphics, providing early hardware, drivers, and engineering resources across multiple generations, including Alchemist, Battlemage, Meteor Lake, and Lunar Lake.
“Our teams are deeply committed to helping all studios deliver the best experience possible, providing open tools, documentation, and direct engineering support to make sure their games run well for everyone, including the tens of millions of players using Intel GPUs. We remain ready to assist Pearl Abyss however we can.
“For details on the choice not to enable Intel support at launch, please reach out directly to Pearl Abyss.”
Whether Intel support comes soon to Crimson Desert remains to be seen, but it’s just one of multiple problem points Pearl Abyss is looking to remedy. Others include AI assets found in the game, which are being removed as part of a full-game audit. An AI disclaimer can now be found on its Steam page.
In addition, complaints surrounding the game’s keyboard and mouse controls are being addressed, with Crimson Desert’s latest patch aiming to improve the control scheme as well as offering other adjustments. This update came swiftly after developer communications acknowledging players’ concerns.
There are still other requests flowing from the lips of eager players, however. The most notable, and understandable, coming from those wishing to fly around on a dragon mount featured heavily in promotional material. Not only is this mount time gated behind main quests, it has a cooldown attached to it, inspiring some ire.
If you fancy some further insight, Eurogamer’s Crimson Desert review called it as “a bit like prestige Candy Crush“. To discover why, give it a read!
