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A Strategy+Business Best Leadership Book of the Year: An “uncommonly wise” analysis of the psychological and social dynamics of helping relationships (Warren Bennis, author of On Becoming a Leader).
Helping is a fundamental human activity, but it can also be a frustrating one. All too often, to our bewilderment, our sincere offers of help are resented, resisted, or refused—and we often react the same way when people try to help us. Why is it so difficult to provide or accept help? How can we make the whole process easier?
Many words are used for helping: assisting, aiding, advising, caregiving, coaching, consulting, counseling, guiding, mentoring, supporting, teaching, and more. In this seminal book on the topic, corporate culture and organizational development guru Ed Schein analyzes the social and psychological dynamics common to all types of helping relationships, explains why help is often not helpful, and shows what any would-be helpers must do to ensure that their assistance is both welcomed and genuinely useful. He shows how to navigate the delicate acts of asking for or offering help; avoid pitfalls; mitigate power imbalances; and establish a solid foundation of trust—and how these techniques can be applied to teamwork and organizational leadership.
From the bestselling author of Organizational Culture and Leadership, and illustrated with examples from many types of relationships—husbands and wives, doctors and patients, consultants and clients—Helping is a concise, definitive analysis of what it takes to establish successful, mutually satisfying helping relationships.
From the Publisher
Ed Schein and Peter Schein
Ed Schein is a former Professor Emeritus of the Massachusetts Institute of Technology (MIT) Sloan School of Management. In 2009 he published Helping, a book on the general theory and practice of giving and receiving help followed in 2013 by Humble Inquiry which explores why helping is so difficult in western culture. It won the 2013 business book of the year award from the Dept. of Leadership of the University of San Diego. He continues to consult with various local and international organizations on a variety of organizational culture and career development issues, with special emphasis on safety and quality in health care, the nuclear energy industry, and the US Forest Service. An important focus of this new consulting is to focus on the interaction of occupational/organizational subcultures and how they interact with career anchors to determine the effectiveness and safety of organizations.
Peter Schein is a strategy consultant in Silicon Valley. He provides help to start-ups and expansion-phase technology companies. His expertise draws on over twenty years of industry experience in marketing and corporate development at technology pioneers. Peter spent eleven years in corporate development and product strategy at Sun Microsystems. At Sun, Peter led numerous minority equity investments in mission-critical technology ecosystems. He drove acquisitions of technology innovators that developed into multi-million dollar product lines at Sun. Through these experiences developing new strategies organically and merging smaller entities into a large company, Peter developed a keen focus on the underlying organizational culture challenges that growth engenders in innovation-driven enterprises.
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Other Schein Products
This worldwide bestseller offers simple guidance for building the kind of open and trusting relationships vital for tackling global systemic challenges and developing adaptive, innovative organizations. Bestselling author and father of organizational culture studies, Edgar Schein and Peter Schein trail-blaze with a creative perspective on leadership that encourages vulnerability and empathy as a form of strength. Nowhere else in the business world is communication more important than to consultants. In an increasingly complex world, a new level of skill is required, but begins with a seemingly paradoxical skill for a consultant: how to ask rather than tell. In this seminal book, a preeminent author and scholar analyzes the dynamics of helping relationships and shows how to provide help that is really helpful.
Publisher : Berrett-Koehler Publishers
Publication date : February 7, 2011
Edition : Reprint
Language : English
Print length : 192 pages
ISBN-10 : 1605098566
ISBN-13 : 978-1605098562
Item Weight : 8.5 ounces
Dimensions : 5.5 x 0.48 x 8.5 inches
Book 1 of 1 : The Humble Leadership Series
Customers say
Customers find the book provides a profound exploration of how to offer, give, and receive help. They appreciate its readability and writing quality, describing it as excellently written and clearly presented.